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Shipping Information

This section addresses a number of general and specific questions you may have about jewelry shipping and delivery at celtic-weddingrings.com.

Please feel free to write to us should you require more details or information on any aspect of our policies.

Secure Packaging

Will my order be delivered in perfect condition?

We aim to bring you unique, high quality products – and also to make sure that you receive them safely and quickly. Jewelry is both delicate and valuable, but with over 20 years of experience, we know just how to protect it, using customized jewelry shipping boxes and packing equipment.

Shipping & Delivery Estimates

How long does it take to create, hallmark and ship your order?

All of our Celtic jewelry is handmade to order and approved by the Dublin Assays Office. This mark guarantees your gold and silver quality.

The whole process from ordering through to receiving your jewelry, will take between 14 and 20 business days. Silver items are generally a little quicker, and will take 10 – 12 business days.

If you have any special requirements, (rush orders, etc.) then please specify these during the checkout process. Alternatively, please do not hesitate to contact us for any inquiries. Rest assured, we will always do our best to accommodate you.

Shipping Options & Cost

How much does shipping cost?

We use FedEx Express shipping, which is both fast and reliable.

Shipping is FREE for all orders over $200.

For all other orders it costs $15.00 per order for FedEx Express, $7 for Registered post (requires signature) or free for unregistered post (can take up to 7 days).

Any additional cost is added when you make your purchase.

Return Policy

How do I return an item to be resized or changed?

If you are unsatisfied with your purchase, we offer all of our customers a 30-day money-back guarantee from receipt of delivery. To organize a return, email us at sales@celtic-weddingrings.com, quoting your order reference number and your reason for returning the product.

Unfortunately, Celtic Rings Ltd cannot accept a return of customized products (such as those with engravings ). For all returns, there is a restocking fee of 15% of the full price. Also, any charges incurred by us in relation to this return will be payable by the returnee. All items are subject to the manufacturer’s warranty.

All returned items must include the original documentation, jewelry shipping boxes or any other packaging material, and labels. They should be sent to:

  • Celtic Rings Ltd
  • 8 Na Cluainte
  • Portarlington
  • County Offaly
  • Ireland
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Testimonials

We just got home and opened up the rings package - they are so absolutely beautiful, we are just thrilled! Thank you, thank you!!! Wendy & Jim, Texas

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