Is financing available?
US customers. Pay now or pay over time with PayPal Credit. Just use PayPal Credit in PayPal checkout. You can pay your balance in full by the payment due date that is on your statement to avoid paying any interest.
UK Customers please click here : https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit
How do I order?
Simply choose the items you want, adding them to the basket. When you’re ready to order, click the ‘checkout’ button. You need to complete all fields of the form.
How long does it take?
Please note that we can no longer guarantee delivery before Christmas! However, some items will be available and will make it in time, but no guarantees can be made. Please contact us if you have any concerns or questions.
The following applies for the rest of the year.
The whole process from ordering through to receiving your jewelry takes between 14 and 20 business days. Silver items are generally a little quicker, and will take 10 – 12 business days. However, it’s possible we may be able to get you your order sooner – if it’s urgent, please contact us before ordering.
How do I pay?
You simply enter your credit card details during the checkout process. If you would prefer to pay by another method, that’s not a problem – simply email us at [email protected] or complete the contact form.
Is it safe to use my credit card online?
Don’t worry, it’s totally secure. All credit card transactions are handled by our payment providers, PayPal and/or Realex, who both use a secure SSL server. This means all details are encrypted to the highest industry standards.
Which credit cards do you accept?
Visa, Mastercard, American Express(via Paypal) and Laser card.
When will my credit card be charged?
Once you’ve completed the transaction via Credit card or PayPal.
What happens once I've completed the order form?
We’ll send you an email confirming we’ve received your order. Once we’ve despatched your purchase, we’ll send you another email to let you know it’s on its way. This email will also include your Fedex tracking number - by going to www.fedex.com and entering the tracking number, you can check when to expect it.
Duties & Taxes.
The price you see is the price you pay, there are no extra taxes or duties.
Note however that Canadian customers may incur customs duties out of our control.
We only supply diamond certificates for diamonds larger than 0.3ct.
Website Price Errors
We reserve the right to cancel/refund any order where we suspect errors in the price.